I'm currently trialing Endpoint Central with my team of seven. We're assessing its features particularly in patch management, threat feeds, inventory, and endpoint analytics. I already have Intune, E5, Nessus, and Defender, but I feel that the existing solutions are either lacking or require too many manual lists. So far, my team's impression of Endpoint Central is generally positive, but I have my reservations in certain areas. Given that I've experienced some quality products from ManageEngine before, I'm just bracing for a potential 'too good to be true' moment. Has anyone else used Endpoint Central? I'd love to hear your thoughts and experiences with it.
5 Answers
I've been using Endpoint Central for a while now and I'd say it's decent for the price. We manage updates for both Windows and Linux systems without major issues. The remote control feature works alright, especially for phones and tablets, but it can be a bit slow sometimes. I wouldn't rely heavily on their software installation speed though, as that could be frustrating. If you're looking for something budget-friendly, it fills some gaps but may not be the best for everything you need.
To be honest, you get what you pay for with ManageEngine products. If budget isn't a huge concern since you have E5, you might want to consider alternatives like getprimo. It has a moderate price with much better support and functionality.
I had a really rough time with their support when trying to push apps to our Macs that weren't available in the App Store. After dealing with a broken MDM, their support didn't seem to provide useful answers and it was just frustrating overall. If you can avoid going with them for MDM purposes, I would recommend doing so. Think about switching to Intune or something similar, based on my experience.
We've integrated several ManageEngine products and while we’re generally satisfied, there are some vulnerabilities that pop up, so expect to regularly update your instance. Just a heads-up, some parts of it use older technologies like vbscript, which could be an issue down the line.
ManageEngine's support often leaves much to be desired. You also mentioned handling manual lists, but adding another tool to just improve list management isn't really a solution. You need to focus on whether your team can actually address the critical issues instead of just being overwhelmed by all the data.
I checked it out, but it looks like it's more focused on MDM features, right?