I recently had a major issue with my PC. While gaming, my monitor completely lost signal and no other monitors worked either, regardless of the input. A technician suggested that my GPU might need replacing. However, after running some diagnostics, I found out that my CPU and PSU had actually failed! I'm pretty shocked because I bought all these parts new in May 2022. Here are my specs: AMD Ryzen 5600X, GIGABYTE B550 Aorus Elite AX V2 motherboard, 64GB DDR4 Corsair RAM, Corsair RM750X PSU, Samsung 970 EVO Plus 2TB SSD, and Seagate Barracuda 2TB HDD. I'm planning to upgrade to a Ryzen 7 5800X (which I already purchased) and get the Corsair RM750X PSU again, but I'm open to suggestions. My question is: is it normal for a PSU and CPU to fail this early? This is my first PC build, and I mostly just play games and browse the internet, with not much heavy usage. Also, are there any tips to prevent this from happening again?
3 Answers
Don't panic too much! CPU failures are rare, and I'd be skeptical about that diagnosis. They should provide clear evidence of part failure. If Best Buy said that, consider getting a second opinion or try to troubleshoot it yourself if you’re comfortable. Though I understand it can be daunting for first-timers!
The Corsair RM750X has a 10-year warranty, so definitely reach out to their support for a replacement. It's surprising that your CPU failed; they usually last a couple of decades under normal use. You might have lucked out with the PSU failing, though it shouldn't happen so soon. It’s worth checking into!
I bought mine from Amazon; do you think I can still get a warranty replacement?
I strongly suggest you file a warranty claim for that PSU since it is still under warranty. And about the CPU, it's not common for them to fail just like that, especially if you haven't been overclocking or stressing it too hard. Always good to weigh your options.
Thanks for the advice! I’ll definitely go ahead and file that claim. You might have just saved me some cash!
Yeah, they're usually reliable, but it's better to be safe. If you’re unsure how they diagnosed it, you might want to check forums or even local repair shops. They might give you clearer insights.