I've been using an Intel Core i7-14700K since it was released, and after dealing with some issues last year, I got a replacement. I ensured to update to the latest BIOS version with the appropriate microcode to prevent any degradation, but now I'm facing restarts while gaming. This is frustrating since the newer models were supposed to be more reliable. The restarts happen without a warning—just a black screen and a hard reboot with Event ID 41: Kernel-Power. I've run several stress tests, and my system held up under intense load for a considerable time, but I'm still unsure if my CPU is degrading or if I have a faulty power supply. My tests, including running OCCT, suggested a thermal trip when the CPU hit 102°C during high load, yet during gaming, my CPU was at a safe 93°C with a voltage spike. Can anyone help me figure this out?
3 Answers
To get a clearer picture, let’s run a tool that gathers all the system info and logs and see if the CPU is the real culprit. If it’s not thermal issues, we should be able to pinpoint it.
I recommend downloading a specific tool that collects your OS and hardware data. It should give us valuable insights into the issue. Just follow the instructions and share the output link here, and we should be able to troubleshoot better!
Just ran the tool, and it generated a report really quickly! Here are the results [spec-ify.com/profile/62b13c46](https://spec-ify.com/profile/62b13c46). This might help us get to the bottom of the problem!
It sounds like you've done a lot of testing already! Just a heads-up, crashes can be caused by more than just the CPU. Have you tried checking if anything is overclocked or if your RAM and SSD are functioning properly? Sometimes, a corrupted Windows installation or drivers can be at fault too. A brief voltage spike to around 1.4V seems okay, but keep an eye on it. It might be worth it to run some more tests or check those components.
Thanks for the tips! Everything's set to default, and I ran a CPU and RAM test on OCCT for over an hour without issues. The power test is the only one that caused a crash.
Sure, I’d be happy to run a tool like that. What do I need to do?