I just got my new iPhone 16 a few days ago, and I'm concerned about the battery life. I used it for about 10 hours today with Spotify playing through the speaker the whole time and only had an hour of screen time. The battery dropped from 100% to 2%! I've turned off all AI features, background refresh (except for basic email and messages), and Siri. I upgraded from my old iPhone 11 because it only lasted about 3 hours, but this new phone's battery performance seems almost as bad. Should I consider returning it?
2 Answers
Definitely don't hesitate to return it if the battery isn't performing well! It's frustrating to have a phone that doesn't meet your expectations, especially after dealing with the battery issues on your iPhone 11. Make sure to back up your data before returning it, though. Apple usually has a return policy that allows you to get a full refund or exchange if you're not satisfied.
It sounds like your battery life is definitely shorter than expected for a new iPhone. A common troubleshooting step is to check your battery usage by app to see if any particular app is draining the battery. You can usually find this in the Settings under Battery. If you notice any apps using an excessive amount of battery, that could explain the rapid drain! If everything seems normal but the battery life is still poor, it might be worth discussing a return or exchange with Apple.
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