I recently upgraded my PC and installed a 9800X3D CPU along with an AsRock Riptide WiFi X870 motherboard, 64GB of Kingston Fury 6000 RAM, and a new PCIe5 M2 SSD. The setup process was pretty straightforward since I've done it several times before. I had some minor issues with Windows but nothing major. I used the system without any problems all weekend except for one HDD that I discovered had bad sectors.
However, last night I got a strange prompt asking what to do with that internal HDD. Shortly after that, the entire system froze—my screens stayed on, displaying what was last on them, but no response to keyboard or mouse inputs. I couldn't even force shutdown with the Power button.
I ended up switching off the PSU, waited, and tried to power it on again, but now it doesn't boot at all. The red CPU debug light is on and I've tried unplugging all internal power connectors, removing the GPU, taking out the CMOS battery, and clearing the CMOS, but nothing has worked. I don't have spare hardware to test with, so my next step is to reseat the CPU.
Is there anything else I can try at this point, and what could have caused this issue? Thanks for any help!
5 Answers
It sounds like a frustrating situation! When issues like this crop up, especially after a successful setup, it can sometimes be linked to the motherboard. I’ve heard that ASRock motherboards have had compatibility issues with the 9800X3D, which might explain your problems. People have reported issues with their motherboards affecting CPU performance and stability. Just checking: did you make sure the CPU is seated properly and the cooler is mounted well? Sometimes that can cause weird behaviors as well.
Your story is not uncommon for AMD users, especially with the setup you have. It seems like memory compatibility could be an issue too, given that certain RAM sets have caused problems with the Ryzen architecture. Before you reseat the CPU, I'd recommend going through the manual to ensure all your connections are secure. Also, maybe try booting with just one stick of RAM for troubleshooting—just to see if that helps.
Good tip! Fewer components might help pinpoint the problem.
For what it’s worth, it’s a good idea to keep an eye on temperatures and power supply efficiency too. Those can also lead to sudden failures. If reseating the CPU and other tests fail, you might have to consider if any part of your build was defective from the start. Good luck!
ASRock has had a rough rep lately for reliability in some of their boards. Definitely check out community forums where people share their experiences—there might be a quick fix or BIOS update that others have found helpful for the 9800X3D. Don’t hesitate to dive into those resources; they can be lifesavers when troubleshooting!
Honestly, if it's showing the CPU debug light, that's a solid clue. AMD's newer chips can be affected by power delivery issues too, especially with certain motherboards. If reseating doesn’t work, and you can’t test with different components, consider reaching out to ASRock support. They might have specific fixes or be aware of prevalent issues with your model.
Yeah, I had a similar issue with a build on an ASRock board. It was a total headache!