Hey everyone! I'm wondering if anyone else has run into a problem with OneDrive when trying to sync new SharePoint sites. Some of our users are having issues where clicking 'Sync' doesn't seem to trigger anything, especially with sites that have around 40-50 folders. The only solutions I've found so far are unlinking the PC to remove old SharePoint sites and re-syncing everything, or starting with a subfolder within the site then syncing the rest. This feels more like a glitch than a process issue. Has anyone else experienced something similar?
3 Answers
I've got to say, the best practice is to avoid syncing SharePoint sites altogether. Instead, using OneDrive shortcuts to access site directories can really help. We switched to this method and it resolved 100% of our syncing problems. It’s just smoother overall!
Will this let us access the files in Windows Explorer? And if users delete something from the shortcut, does it delete it from the source too?
Definitely recommend using 'Add Shortcut to OneDrive' instead of the sync feature. You can even disable sync through PowerShell too. Shortcuts provide better access in Windows Explorer and are a better sync option overall. But be careful—OneDrive sync can really struggle with over 100K files! We've had a lot of issues when users try to sync everything, causing major headaches and sometimes even lost work.
That shortcut approach doesn’t work for us. We have crew members working on construction sites with unreliable internet, so being able to sync a whole site and upload files back when they're online is crucial for us.

THIS! The sync feature can be such a hassle.