I've been working in tech support for a couple of years and I'm looking to specialize. I'm great with customers and really know my way around iPhones, including automations and smart home setups. I can't help but think there are many C-level executives without IT support who might be terrified of their accounts being compromised. Would there be any services out there that can help these execs set up their phones with proper security features, personalizations, and even automations?
2 Answers
It's true that if a company doesn't have an IT department, they probably aren't large enough to have C-level positions. Those folks usually have bigger concerns than account security, honestly. But every now and then you do find someone who needs help, though it's rare.
You might want to check out the Apple Genius Bar. They can help with setups and personalizations, although it might not be the most ideal situation with those wait times!
Haha, right? The process feels like a nightmare sometimes!