I'm having a tough time after purchasing a Windows 10 Pro ESU License through CDW. While I managed to set up an O365 account, which I was told is necessary, I'm still unable to see the license linked to my account. According to the CDW representative, the license should be associated with my O365 account, but he mentioned that I need to create a sub-account to access it. I followed his instructions and assigned all possible roles but still didn't have luck. I'm not sure if I missed a step or if something went wrong on CDW's end. Has anyone else faced this issue and can provide some guidance on navigating this situation?
4 Answers
Did you ensure that CDW had all the necessary permissions in your O365 tenant for managing licenses? If they required CSP permissions, make sure you granted everything they asked.
If this isn't for business purposes, consider checking out gamersoutlet.net for a Windows 11 Pro key. You could get it for really cheap—around $10 or so! Just make sure to double-check that the key is a one-time use only.
It sounds like you might need to consider getting a refund from CDW and seeking support from a Cloud Solution Provider (CSP) instead. They typically offer better customer support for issues like these.
Just confirming, is your computer domain-joined, or is it using a standalone Pro license? Knowing this can affect which license you can purchase or view.
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