Issues with Duo Service This Morning?

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Asked By TechSavvyGamer42 On

Has anyone else experienced issues with Duo this morning? I keep getting invalid credentials when trying to log into the admin portal, and my account is not recognized as an admin user when I attempt to reset my password. All of my SSO integrations are down too. It seems like the same symptoms are happening across my organization. Our licensing renewals aren't due until January, and I haven't received any billing notices, so I doubt it's related to that. I've reached out to support and I'm currently waiting for a response.

**Update:** Duo has posted an update on their status page. It seems the issue affected only certain users, but I'm back online now after being down for almost an hour.

3 Answers

Answered By AdminGuru99 On

I just tested it on my end and was able to log in to a SSO'd application using Duo without any problems. It looks like it was a temporary glitch.

Answered By StatusWatcher88 On

It's working fine for me now. Earlier, their status page didn't show anything, but it's been updated to indicate issues with admin panel logins. Check it out at [Duo Status Page](https://status.duo.com/).

HelpfulHarry21 -

I spent about 25 minutes trying to troubleshoot before posting. Looks like only certain tenants were hit by this. I'm back into the admin portal using SSO now.

Answered By CloudyCoder87 On

Same issue over here, I couldn't log in either. Glad to see it’s not just me!

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