I'm trying to connect to a printer located on a different workstation using the path WIN + R, \\WS name, but I'm facing a persistent prompt for network credentials that none of my inputs seem to satisfy. Both workstations are part of the same domain and sharing settings are configured properly, as I can still access the printer from another workstation that was set up prior to my arrival. This issue started occurring after I upgraded all the Windows 10 workstations to Windows 11. Previously, the old Windows 10 workstation could connect seamlessly to the new one without any credential prompts. The printer in question is an older Zebra model, and it's crucial for my multi-workstation setup. Has anyone else encountered this kind of problem and found a solution?
3 Answers
It might be worth checking whether the authentication and SMB protocols are properly configured. Windows 11 could be having compatibility issues with NTLM or Kerberos settings. Double-check those configurations to see if they impact your ability to connect.
You mentioned this problem started after swapping out for new machines. It's kind of expected that you'd run into issues since the setups are different. Still, it's strange that the old workstation connects just fine. Have you verified that the new ones are correctly configured to recognize the existing network settings?
It sounds like this issue isn't related to the printer itself. To troubleshoot, try using the command prompt instead of the RUN command. Open the command prompt and enter "net view \\WS". If that command works and lists the shares, you've successfully connected to the other system. It seems like there might be a setting on the target workstation that's blocking access. Keep an eye on the output from both the 'net view' and 'net use' commands for clues.
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