I'm having a strange issue with my laptop. I live in a college dorm and connect to the campus WiFi. Suddenly, the Zoom app keeps launching by itself, showing a message saying it can't establish a secure connection. This just keeps happening until I force quit the app. I tried reconnecting to the WiFi multiple times, but that didn't help. I ran a quick scan and then a full scan, but it always stops after scanning around 80% of 3 million files, and it reports no issues. I even did an offline scan, and it halted at 91% and still said nothing was wrong. I tried running `sfc /scannow` and the DISM restore health command, but I still see the Zoom error. I'm starting to think I might have a virus since Windows Defender isn't finding anything. I have a Lenovo Yoga Pro 9i, 32GB RAM, and an Intel Ultra 9 185H, running Windows 11 Home. Any suggestions for fixing this?
4 Answers
If you think you have malware, I suggest checking out some malware removal guides. It's always good to be cautious with strange app behaviors like this. Try downloading a reputable antivirus program and running a full scan, as Windows Defender might not catch everything. It's also worth considering resetting your WiFi connection and checking other devices to see if they have similar issues.
I've heard of this happening with Zoom. You might want to try uninstalling it completely and then reinstalling the latest version. Sometimes, just refreshing the app can resolve those weird glitches.
I’ll give that a shot, though it’s odd since I wasn’t even using Zoom. Thanks!
You should check for suspicious processes using Microsoft Sysinternals' Process Explorer. It has a feature that integrates with VirusTotal, allowing you to compare running processes against known threats. If you see anything unusual, it might help identify the problem.
That sounds helpful! What specific processes should I look out for?
Just a heads up, be careful when changing BIOS settings or modifying your disk setup, as it could lead to losing data. Always back everything up before making those changes!
Thanks for the advice! I'll look into some malware removal tools.