I recently took my laptop to a repair shop, and ever since, it won't turn on at all. Before I sent it in, I could at least power it up, though the display was extremely dim. I thought it was just a backlight issue. The repair shop tested it on another monitor and got a flickering display, but later I was told the laptop just shut down suddenly and they had to replace the chipset. I'm not very tech savvy, so I'm struggling to understand all this. They replaced the chipset twice and now it still won't turn on—no display at all. I'm confused and a bit suspicious because I remember it working before the repairs. Could this really happen? Did they screw something up? Should I be concerned about them suggesting a full screen replacement?
1 Answer
It’s strange that they're replacing the chipset since it's usually soldered onto the motherboard. Most shops would just swap out the whole motherboard because it's faster and more cost-effective. It's definitely possible your laptop showed some signs of life at first but now doesn't power on at all. Honestly, it sounds like you might need to push for clarification because I suspect it may need a new motherboard instead.
They might be able to do the motherboard replacement since they've done it before, especially if they're a service center and not just a local repair shop.