I spent hours trying to fix my computer after updating to Windows 11, but it's freezing before I even reach the password screen. I attempted to use Windows Recovery Environment, but my keyboard isn't working there for some reason. Trying to troubleshoot further, I'm using a bootable USB, but I keep running into the error: 'The application or operating system couldn't be loaded because a required file is missing or contains errors; File: /windows/system32/boot/winload.efi; Error code: 0xc0000098.' Is there any way to fix this without losing all my data? Sorry for any mistakes in my writing; English isn't my first language, and I'm on my phone.
3 Answers
I’ve seen that error can pop up when using a bootable drive too. Have you double-checked the USB setup? If you used an iso from the Windows site, ensure the installation process was done correctly. Sometimes reformatting the USB stick can help. Good luck!
Just a heads up, if you're making changes to your BIOS or disk setup, be careful because that can lead to data loss. Always have a backup ready before trying anything drastic. It sounds like you've already hit many tutorials; just make sure they're up to date for Windows 11.
The error code you're seeing usually means your system can't find a necessary boot file, possibly due to a corrupted boot configuration or missing files. I recommend using Windows installation media to boot into the command prompt. From there, you can try running a few commands like 'chkdsk', 'sfc /scannow', and 'bootrec', which could help repair your boot process. Also, make sure your BIOS/UEFI settings are set correctly for boot order. When you boot, select your language, and you should see an option to "Repair your computer" instead of just proceeding with the installation.
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