I'm having trouble with my HP laptop, which has a Ryzen 5 4000 series processor. I checked the Device Manager and noticed that there's no WiFi driver showing up at all. I tried to download the AMD installer from my phone and transferred it to my laptop to reinstall it, but the troubleshooter is still indicating that I need to reinstall the driver. I even restarted my laptop after the installation, but I'm still unable to connect to WiFi. I'm really stuck here and could use some help!
2 Answers
It sounds like you're in a bit of a bind. When you say there's no WiFi driver, do you mean there's no WiFi device listed either? Sometimes the adapter can go missing, and reinstalling it via the manufacturer's website is the best way to sort that out. Have you checked if your laptop needs any updates in Windows Update too?
First off, make sure your WiFi is enabled in the BIOS settings—sometimes it can be turned off there without you realizing it. If that's fine, I recommend trying to manually update the drivers from HP's support site rather than relying on the troubleshooter. Also, ensure that your laptop isn't in airplane mode since that could disable WiFi.
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