So, I was super frustrated and slammed my fist on my laptop keyboard, which led to a blue screen of death (BSOD). After restarting, I noticed that my mouse cursor is completely gone and my touchpad isn't responding, but the keys themselves are working fine. I'm running Windows 10, but I've got this weird issue where multiple tabs opened, including one saying my antivirus protection has expired, and there are some other settings pages opened too. I also managed to find my laptop model, which is HP 17-by3613dx. What should I do to get my cursor back?
1 Answer
It sounds like your touchpad might have taken a hit when you slammed the keyboard. The best case scenario is that the ribbon cable disconnected. If that's the case, you might be able to reconnect it without needing to replace the whole touchpad. But if it's broken, you might want to buy an external mouse for now or look into replacing the touchpad if possible.
Yeah, I get it. Gaming can make you lose your cool sometimes, but try to keep the hardware safe!