My PC is Acting Up After a Hack—Can Anyone Help?

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Asked By Techie1234 On

Hey everyone! I'm in a bit of a pickle with my PC and could use some advice. About a year ago, I had a hacking incident, and while I thought I cleaned everything off, my motherboard (MB) hasn't been the same since. I've been checking for malware and ransomware, but everything seems clear. However, my PC is really struggling now; it sometimes won't boot, even though the lights on the motherboard come on.

Today, I removed Razer Synapse and installed OpenRGB for my keyboard lighting. After that, I restarted my PC, and it seemed like a normal update was happening, but now it won't get past two lights on the MB when I try to boot it up.

Also, I'm dealing with slow performance and can't use all four RAM sticks I bought (Trident Z Royal, DDR4-3600), because it won't boot with all of them in. I've made some upgrades this year, including new RAM, a new CPU (AMD Ryzen 7 5700X), and extra storage, but I'm starting to wonder if my MB is the problem. I really want to use all four RAM sticks without issues, so if you have any tips or advice, I'd really appreciate it! Here are my specs:
- Motherboard: Asrock B550 Pro4
- RAM: Trident Z Royal, DDR4-3600, 128GB total
- CPU: AMD Ryzen 7 5700X
- GPU: Nvidia RTX 3070TI FTW3
- PSU: EVGA 1000 GT Supernova
- OS: Windows 11
- Storage: 1TB Samsung 870 and two 8TB Seagate HDDs.

Currently, I'm seeing error lights on the MB: CPU, DRAM, VGA, and BOOT.

1 Answer

Answered By GamerDude64 On

You mentioned the lights on the motherboard—check if there are any letters next to them that might indicate the error codes. It seems like you've already done a lot of the basic troubleshooting, but sometimes problems can escalate if you try to fix them without enough knowledge. If things get complicated, it’s always a good idea to ask for help sooner rather than later!

Techie1234 -

Thanks for the advice! I’ve definitely been having issues since upgrading to Windows 11, and I guess I should’ve reached out sooner. I'm just worried about making things worse.

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