I recently bought a Windows laptop, and it's just about a month old. While browsing, I stupidly accepted notifications from a sketchy website, and ever since then, I've been bombarded with relentless pop-ups. My antivirus software started turning itself off randomly, and some windows appeared on my screen without any input from me. To stop it, I disconnected from the Wi-Fi before shutting it down, and I promptly changed all my passwords using my phone. Thankfully, I don't have any personal files on the laptop, just a few pictures.
Now, the major issue: my laptop won't power on. I can hear the hard drive spinning, but the screen remains completely black. I've tried forcing a shutdown and disconnecting all cables, but nothing seems to work. What should I do next, and what could be causing this problem?
2 Answers
It sounds like a headache! First off, try booting your laptop in safe mode. That might help you run a virus scan and see what's going on. Just a tip: If you're using Windows 11, you might need to disable the antivirus manually before trying to restart again. But given that you can’t even turn your laptop on, I get that might be easier said than done!
I completely understand your frustration! Since your laptop doesn't turn on at all and the screen is just black, it could be a bigger issue than just malware. Sometimes, a hard reset can help—remove the battery (if possible), hold down the power button for about 15 seconds, then try powering it back up. If it still won’t turn on, it might be worth taking it to a repair shop.
Related Questions
Can't Load PhpMyadmin On After Server Update
Redirect www to non-www in Apache Conf
How To Check If Your SSL Cert Is SHA 1
Windows TrackPad Gestures