I've been dealing with an annoying issue on my PC for over a year now where it occasionally blue screens right after starting up or logging into Windows 11. More often than not, rebooting fixes the problem, but I'd love to get to the bottom of it. The specific blue screen errors I've seen include PFN_LIST_CORRUPT, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, MEMORY_MANAGEMENT, and BAD_POOL_CALLER. Sometimes it doesn't even blue screen; the UI just becomes unresponsive—though the mouse still moves and loading bars continue to load. I've tried running MemTest86, and it didn't find any errors. Any ideas on what I can do to resolve this?
3 Answers
Have you checked for crash dumps after the blue screens? They can provide a lot of insight. If you can boot into Windows, look in C:WindowsMinidump for those files. You can zip them up and upload them to a sharing site like Mediafire or Catbox. It's better to have multiple dumps for a thorough analysis.
Glad to hear you ran MemTest and didn't find issues! Just make sure all your drivers are up to date, especially the chipset driver from your motherboard's website. It also wouldn’t hurt to check the Ethernet and audio drivers. If you have MSI Center installed, that could potentially cause issues too, so consider uninstalling it if you don’t use it.
Are you overclocking your memory through XMP? If yes, consider resetting your BIOS to default settings. Also, you could try running MemTest86 again directly from a USB boot to ensure the memory is fine. That could help pinpoint the issue.
I've already tried using MemTest86 with no errors. I went ahead and disabled XMP, which was set to 2. Fingers crossed that helps!
I went ahead and installed all the latest drivers from MSI's site and uninstalled MSI Center. Hoping this does the trick with the other suggestions!