I recently got a new CyberPowerPC, but I've run into some issues. After my driver installation didn't complete and a subsequent reset led to a continuous black screen, the manufacturer recommended that I do a clean reinstall of Windows. Now, it seems that I don't have my WiFi driver installed. I heard from some folks that I should download my motherboard driver onto a USB, connect via Ethernet, and then install it from there. I have a couple of questions: how do I safely eject the USB I currently have plugged in? And once I'm connected to Ethernet, can I just hit the 'Install Driver' button that pops up? I noticed that the MSI driver is enabled in the boot menu, so I was wondering if I could skip the USB step altogether.
2 Answers
Ideally, you should have downloaded the drivers before resetting your PC, but here we are. Unfortunately, you’ll need another computer to download the drivers and put them on a USB. To safely eject the USB before installation, you can usually use the command prompt if you can access it. Just type 'diskpart', then 'list volume', find your USB, and type 'remove letter [drive_letter]'. That should help you eject it properly.
For your second question, yes, once you’re connected via Ethernet, you can press 'Install Driver' if prompted. It should work just fine! For your first question, even though Windows Explorer isn't available post-reinstall, you can usually right-click the USB drive in Task Manager and select 'Eject' from there. But if that doesn't work, you might want to try using the shutdown option to safely power off your PC, which will also eject your USB.
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