I recently built a new PC, but I'm facing a frustrating issue where it keeps crashing with a blue screen error that says, "Your device ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you." Sometimes it crashes randomly while I'm using it, and other times it happens right after I log into Windows. I'm using Windows 11, and here are the details of my components:
- CPU: AMD Ryzen 7 7800x3d
- SSD: WD_Black SN 770
- RAM: Corsair Vengeance 32GB DDR5-6000
- GPU: Palit GeForce RTX 5080 GameRock 16GB GDDR7
- Motherboard: ASUS ROG Strix B650E-F Gaming WIFI
- PSU: be quiet Pure Power 12M 1000w
I connected the RTX 5080 to the power supply with a standard 12v-2x6 cable. If anyone has any suggestions or ideas on how to fix this, I would greatly appreciate it!
1 Answer
It sounds like something might be off with your RAM or cooling. Have you checked that the RAM is seated correctly? It’s also worth monitoring the temperatures since thermal throttling can cause blue screens too. Make sure everything is within a safe range.
Yeah, my RAM is in the right slots too and temps are just fine.
I checked, and the RAM is in slots A2 and B2 as recommended by the motherboard. The temps are normal, not approaching any danger zones.