I need some help with a new PC that my friend and I built together. The system powers on perfectly, but the monitor just stays black and shows no signal. According to the Q-LED indicator, it has a solid light, not blinking. We've checked that the metal bar above the HDMI port isn't obstructed and the connection is solid. We even installed the latest BIOS update using the FlashBack feature. However, I'm starting to think the RAM might be the culprit. She used Corsair Vengeance RGB 32 GB (2 x 16 GB) DDR5-6000, and I'm worried it might not be compatible with the ASUS PRIME B650-PLUS WIFI motherboard. Could that be why it's not booting and displaying a black screen?
4 Answers
I’ve had a similar black screen issue before. Have any solutions come up yet?
What does the Q-LED color indicate? It should tell you what component is having issues. If it’s solid white, it usually means the CPU, VGA, and boot device are all detected. You might want to try a DisplayPort cable to access the BIOS; I’ve seen HDMI ports not work until the OS is installed.
Make sure you're plugged into the graphics card instead of the motherboard’s HDMI port. Also, check that the GPU is powered up. Sometimes changing the monitor input to the correct setting can help if it’s using DisplayPort instead of HDMI.
Yes, we're using the HDMI from the graphics card to the monitor, and the GPU lights up fine, so power’s definitely going there.
Have you checked why you think the RAM is incompatible? Sometimes it can work even if it's not listed. Just make sure it’s properly seated, too.
I looked at the ASUS website, and I couldn't find that exact RAM model on their compatibility list.
The Q-LED is solid white and not blinking. It should be okay then, right? Just to clarify, you meant to use a DisplayPort instead of HDMI, but I'm pretty sure the HDMI works.