I'm dealing with an issue where my Samsung Q60BA 55 TV's solar remote won't connect. After charging it via USB-C, I saw the red light flashing, so I figured a restart might help. Unfortunately, the remote is now not only unresponsive to charging but also only turns the TV on and off. It won't pair at all! When I try to connect it by pressing the return and play/pause buttons, it just blinks and gives me error messages about another remote already being connected or failing to connect. Any ideas on how to fix this?
2 Answers
I had a similar problem, but pairing the remote with my phone first somehow fixed it. I know it sounds a bit odd, but it worked for me! Give it a shot and see if it helps you out too.
Have you tried factory resetting your TV? That might help with the connection issue. If that doesn't work, you could also consider replacing the remote altogether.
I did factory reset the TV, but I'm still stuck using an old Samsung remote. I really want to get the solar one working again!