I recently had a battery issue that required immediate attention, so I brought my phone to a highly-rated repair shop. After handing it over, they asked for my passcode to perform the repair, which I provided, mainly because I was exhausted and it was the start of my holiday. The next day, after getting my phone back, I received a login attempt notification from my Amazon account. This made me realize the repair shop might have had access to my passwords and personal information. Now I'm in a panic and worried about potential repercussions. What steps should I take to protect myself?
5 Answers
It might just be a coincidence that you got that login alert after the repair. Still, changing your passwords is the best way to play it safe. Don't stress too much; hopefully, no harm will come of it.
First things first, you should definitely change all your passwords immediately and inform your bank about the situation. It's also a good idea to check if you're logged into accounts like iCloud, Microsoft, or Google on any other devices. Better safe than sorry!
Honestly, they shouldn't require your passcode just to change a battery. If I were in your shoes, I would have backed up everything and performed a factory reset before giving it away. Just like others have mentioned, changing your passwords is a must right now!
Just for peace of mind, check if the location of the attempted login matches up with the repair shop. If it does, that’s definitely a red flag!
If you can, try reaching out to the shop and talking to a manager. They might not be aware of how they’re handling sensitive info. I’m not suggesting you go all 'Karen' on them, but a nice chat could be helpful!
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