I'm in the process of purchasing new, higher-end laptops for my team for the first time in years. Most of the options come with touchscreen capabilities, but I'm not convinced my users actually need them. The touchscreen models are only slightly more expensive than their non-touch counterparts, and I've got the budget to work with. I'm considering the Asus Expertbook B5 (14-inch) and the Dell Pro 14 Premium models. If anyone has insights on these laptops or thoughts on whether touchscreen functionality is necessary for business use, I'd appreciate your advice!
5 Answers
If your users aren't going to use the touchscreen daily, it could just be more trouble than it’s worth. I’ve seen touchscreens create confusion and issues down the line, especially with people accidentally triggering things on the screen. Better to avoid the hassle!
Well said! If it were me, I’d skip it just to eliminate another potential point of failure.
Unless your users specifically have a job requirement that benefits from a touchscreen, I’d say no. Adding those features often complicates support, and users will complain when things go wrong. Stick to the basics unless there’s a clear need.
Preach! We had to disable touchscreens on several laptops because they caused so many issues.
Completely agree. Avoid the potential mess it could create.
We're currently using the Dell Pro models, and they've been solid. The Asus Expertbook didn't quite cut it for us—the users preferred the Dell because it just worked better in a docked environment. If you're looking for reliability, I'd go with Dell. Just watch out for the touchscreen. If users don’t express a clear need for it, I'd keep things simple.
Thanks for the heads up! What issues did users have with the Asus?
Good to know! We'll keep those concerns in mind when making our decision.
In my experience, most users get touchscreens and rarely use them—not worth the extra cost. We gave touchscreens to a few people on our team, and only one was grateful for it! I'd focus on getting a well-built laptop rather than adding unnecessary features.
I totally relate. It's mostly just a gimmick unless there's a clear use case.
Exactly! Better to spend that cash on something practical.
Honestly, I wouldn't go for touchscreens. Most users don't really need that feature, and I've found it just complicates things. If the upgrade budget allows, you'd be better off spending it on more RAM or storage instead. That’ll enhance their experience much more than a touchscreen would. Just my two cents!
Totally agree! More RAM usually provides a noticeable performance boost rather than a touchscreen. Stick with the basics.
Definitely. I'd drop the touchscreen and max out the RAM to 32GB instead.

Exactly. A touchscreen can act up, and if it glitches, it becomes hard to troubleshoot remotely.