Hey everyone! I'm dealing with a situation where one of our C-suite executives is having issues receiving a newsletter from their HOA, which is being blocked by our email filtering service, Mimecast. The emails are coming from Constant Contact, and I wanted to know how others in similar positions handle this. Are you allowing emails from Constant Contact or do you block them entirely? What's your reasoning behind your choice? Thanks for any insights you can provide! Just to clarify, I suggested using a personal email address, but this exec is pretty set in their ways and prefers not to. With Constant Contact, since they randomize sender addresses, I'm wondering if blocking entirely is the right call or if it poses a security risk. Appreciate your thoughts!
5 Answers
Honestly, users really shouldn’t use work emails for personal matters like HOA newsletters. If there's a legitimate business need for Constant Contact, maybe let it through, but keep it limited. Just let the spam filters handle it for the rest.
We don't have a blanket rule for Constant Contact, but we do block personal emails. I've suggested allowing specific senders through if there's a real business reason. It's all about managing expectations with users.
Honestly, if I were you, I'd suggest having those emails sent to a personal email address. It's really not your problem if they're using work email for personal stuff. It's a simple solution!
So true! It's wild how people mix personal and work emails.
As others have mentioned, using personal email for personal business is the way to go. It would save a lot of hassle in the long run!
I’d definitely block those emails. Work email should not be used for personal communication; it just opens up a can of worms. Constant Contact is like spam in a business context.

Exactly! It's better to let the filters do their thing and just address specific senders as needed.