I bought a StepBet subscription through Apple's App Store, but I changed my mind within about an hour. StepBet advertises a seven-day refund policy and initially instructed me…
I graduated several years ago and had a small cloud project funded by student credits. After the class ended, I shut down the project and believed I had…
I bought a 12-month NordVPN subscription through the App Store in Vietnam, but the service has been nearly unusable. Connection speeds are often too slow for ordinary websites,…
I used AppleCare to request an express replacement because the store didn't have the model I needed. After receiving the replacement, I packed up the original phone and…
I used AppleCare to replace my phone through Apple's express replacement service. After receiving the replacement, I packaged the original phone and handed it to a FedEx store…
I've been charged $321.80 every month for the past seven months, although I only used Amazon Web Services briefly for a class some time ago. I haven't knowingly…
I've been charged $321.80 every month for the past seven months, but I only recently noticed the payments. I briefly used Amazon Web Services for a class several…
We manage roughly 40 Azure subscriptions with annual spend in the mid-seven figures. The environment is mostly PaaS, with two AKS clusters, and tagging is already enforced through…
I received an email saying that my Visa card ending in 3581 was added to an Apple Account I don't recognize and cannot access. I never added the…
I received an email saying that my Visa card ending in 3581 was added to an Apple Account I don't recognize and can't access. I never added the…
I bought a variable-value Apple Gift Card from Walmart and loaded $20 onto it. The card was kept behind the customer service desk, so an employee handled the…
For more than a year, my card has been charged twice each month by AWS: a legitimate charge of about $0.83 that appears in my AWS billing history,…
For more than a year, my card has been charged both my legitimate AWS bill of about $0.83 per month and a separate recurring charge of roughly $60–$80…
I ordered AirPods Max and a case directly from Apple. FedEx marked the package as delivered while I was home, but nobody rang the bell or handed me…
I ordered AirPods Max and a case directly from Apple. On the scheduled delivery day, I received an email saying the package had been delivered, but I was…
I ordered a replacement AirPod for my left side around 1 AM today. I tried to cancel the order by 7 AM, but it didn't go through. However,…
I'm looking for advice after Apple denied my refund for two app subscriptions that renewed automatically right after their free trials ended. I was traveling when the charges…
I recently forgot to cancel my free trial for Duolingo, which resulted in being charged for a full year. I quickly submitted a refund request, but it got…