iPhone 13 Pro shuts down at 60% battery
My iPhone 13 Pro suddenly powers off when the battery reaches around 60%. After a few minutes it turns back on showing about 10%, and it seems to…
iPhone 13 Pro
How Can I Escalate a Repeatedly Swollen iPhone Battery Issue?
My iPhone 13 Pro has developed a swollen battery three separate times. Apple replaced the battery each time, roughly three or four months apart, but has not identified…
Why Does My iPhone 13 Pro Microphone Sound Distant and Cut Out During FaceTime?
I have an iPhone 13 Pro running a recent version of iOS. During one-on-one and group FaceTime calls, my microphone often picks up fans, air conditioning, and other…
Why does my iPhone 13 Pro microphone sound distant and cut out on FaceTime?
My iPhone 13 Pro is updated to a recent version of iOS, but my microphone sounds unusually distant and unclear during FaceTime calls. Background sounds like fans or…
Apple locked my account after buying a refurbished iPhone—what are my options?
A few months ago, I bought a refurbished iPhone 13 Pro from Swappie. Since then, the Apple Account connected to the phone has shown the message: "This account…
Why does my iPhone 13 Pro drop from 40% to dead so quickly?
My iPhone 13 Pro behaves normally until the battery reaches around 40%. After that, the percentage falls about 1% every few seconds until the phone shuts off. The…
Why does my iPhone 13 Pro drop from 40% to dead so quickly?
My iPhone 13 Pro behaves normally until the battery reaches around 40%. After that, the percentage falls by about 1% every few seconds until the phone shuts down.…
Apple account locked on a refurbished iPhone 13 Pro—what can I do?
A few months ago, I bought a refurbished iPhone 13 Pro through Swappie. Since then, the Apple Account on the device has become locked with the message, "This…
Is an Authorized Repair Shop Charging Too Much for an AppleCare+ Screen Repair?
My daughter cracked the screen on my iPhone 13 Pro, so I scheduled a repair through Apple at an authorized Best Buy service location. Since I pay monthly…
Why won’t my iPhone 13 Pro recognize my exFAT external drive?
I'm trying to connect a 1TB SanDisk Extreme Pro external drive to my iPhone 13 Pro, but it never appears in the Files app. The drive is formatted…
Why won’t my iPhone 13 Pro recognize an exFAT SanDisk drive?
I'm trying to use a 1TB SanDisk Extreme Pro external drive with my iPhone 13 Pro, but it never appears in the Files app. The drive is formatted…
Why is my phone draining battery and overheating in public?
I've noticed that when I'm out in public, especially at school, my phone's battery drains a lot faster than when I'm at home. For example, if I play…
Why did Apple send my iPhone for repair instead of replacing the battery in-store?
I recently took my iPhone 13 Pro, which had a bulging battery and a broken screen, to an Apple store. The employee had a replacement ready, yet the…
Do Deleting Files on One iPhone Affect Files on Another iPhone?
I have two iPhones—an 8 and a 13 Pro—and I'm wondering if deleting files on one of them will also delete the files on the other. They both…