Can Thieves Access My Photos and Files After Stealing My iPhones?
Two of my iPhones—an iPhone 14 and an iPhone 16—were stolen, and I'm worried the thieves might be able to access my photos, files, or other personal information.…
Lost Mode
iPhone 14 Lost With SIM Removed—Can It Still Be Tracked?
My friend has lost her iPhone 14, and the SIM card has been removed. Find My currently shows the phone as offline, while Lost Mode is still pending.…
iPhone 14 Is Offline in Find My and Lost Mode Is Pending—What Else Can We Do?
My friend has lost her iPhone 14, and the SIM card has been removed. Find My currently shows the phone as offline, while Lost Mode is still pending.…
What should I do if someone finds my lost iPad but won’t return it?
I lost an iPad Pro at work and, after a few days, finally got Find My working. I've marked it as lost and displayed a message asking whoever…
My iPad was lost at SLC and now appears to be in Georgia—what should I do?
I lost my iPad at Salt Lake City International Airport. Both the airport and Delta say they haven't been able to locate it, but its location now shows…
How Can I Identify the Owner of a Cat’s AirTag?
I'm a veterinarian in France, and a cat that was unfortunately killed after being hit by a car was brought to my clinic. The cat had no visible…
How Can I Contact the Owner of a Cat Wearing an AirTag?
I'm a veterinarian in France, and a cat that was unfortunately killed by a car was brought to my clinic. The cat has no visible identification, but it…
How Can I Remove Activation Lock and Lost Mode From My MacBook Pro?
My Apple account was compromised, and my M5 MacBook Pro has been placed in both Activation Lock and Lost Mode. The screen says the Mac was used by…
Should I Erase My Lost iPhone, or Leave It in Lost Mode?
My iPhone was lost in Australia and recently connected to Wi‑Fi in Kenya. I had hoped it might eventually be recovered, but now I'm worried that whoever has…
Help! My Apple Watch Was Stolen, But I Can't Erase It from Find My
I recently had my Apple Watch stolen by a family member, and I immediately put it on lost mode when I realized it was gone. I don't intend…
Help! My iPhone was stolen—what should I do next?
Today, my iPhone was stolen, and I immediately activated Lost Mode from another device. I've also attached a message to it and filed a police report. I've got…
Should I unlink my stolen iPhone from iCloud now?
I had my iPhone 11 stolen last week, and before it was taken, I turned off both Wi-Fi and mobile data. I've already activated lost mode and sent…
Help! My iPhone 13 Got Stolen and I Can't Access My Accounts
I had my iPhone 13 stolen while I was out at a club in the Philippines right before New Year's. After reporting it, I was told to retrieve…
Help! My iPhone Got Locked After Buying It Used—What Can I Do?
I recently purchased a used iPhone 15 while on vacation in the United States. I'm from Mexico and bought the phone from a trusted seller. Initially, everything worked…
Why is my stolen iPhone still 'Pending' in Lost Mode?
I recently had my iPhone stolen and activated Lost Mode on it. However, the status remains 'Pending' even though the phone has been moving around on the map.…
How to Disable Lost Mode on iPhone 15 Max with Broken Face ID?
I recently lost my iPhone 15 Max but thankfully someone returned it to me. The issue is that the display is damaged, and the Face ID feature doesn't…
How to Deactivate Lost Mode on My iPhone 15 Max If Face ID Isn't Working?
I recently lost my iPhone 15 Max, but thankfully someone found it and returned it to me. However, the display is damaged, and the Face ID feature is…
Dealing with an iPhone Stuck in Lost Mode After Employee Termination
I manage iOS devices enrolled through Intune MDM, and we allow our users to sign in with their own Apple IDs (which is something I'm looking to change).…