Think I Got Scammed on a RAM Purchase – Need Advice

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Asked By TechyTraveler92 On

Hey everyone, I recently bought a new RAM stick for my ASUS TUF FX505DT laptop, which originally had only 8 GB of RAM. After researching compatibility, I found that I could mix brands as long as the specs matched. I ended up purchasing a Crucial 16 GB DDR4 2666 MHz stick because it was a bit cheaper than the original SK Hynix. To my surprise, it didn't work at all. I tried different slots and configurations but only the 8 GB stick allows my laptop to boot. After digging deeper, I found out that the RAM I bought might actually be an 8 GB DDR4 2400 MHz instead. AI indicated that this discrepancy could be the reason for the issue. Before I approach the seller about this, I want to hear your thoughts - do you think I've been scammed?

4 Answers

Answered By LaptopLover66 On

Your laptop can run both the original 8 GB and the new RAM at 2400 MHz if the new one is indeed a 2400 MHz stick, but if it's defective, it might not work at all. It’s really worth checking whether it’s a scam on the seller's part or just a simple mistake.

Answered By GadgetGuru88 On

Have you tried running any memory tests like memtest86? They can help determine if there's an actual issue with the RAM or if it's something else. Also, don't take everything AI says too seriously; it's not always reliable! Just make sure to verify the specs yourself.

Answered By BuyerBeware99 On

It can be a real hassle if the seller misrepresented the product. The RAM should still be functional, but if you didn't get what you ordered, it’s valid to reach out for a refund. Just be sure you have your order details when you do.

Answered By MemoryMaster2045 On

It sounds like the part number on your RAM doesn't match what you're expecting. If it's showing as an 8 GB stick, then it's likely mislabeled or even fake. The numbers you provided indicate that it should be 8 GB at 2400 MHz, not 16 GB at 2666 MHz. Definitely check the part number and consider contacting the seller for clarity.

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