I'm trying to install Windows 11 on my new PC using a FAT32 flash drive. After I plug it in and start up the PC, I keep getting the same error message: "Windows could not collect information for [OSImage] since the specified file [image.wim] does not exist." I have the install.swm, install2.swm, and boot.wim files on the flash drive. I've managed to install Windows 11 on my laptops without issues, so I'm not sure what's going wrong here. Any ideas on how to fix this?
2 Answers
Have you ensured that both of the .swm files are inside the 'Sources' folder on the flash drive? If they're not in the right location, Windows won't find them. This guide might help: [How to Split Windows Image Files](https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/split-a-windows-image--wim--file-to-span-across-multiple-dvds?view=windows-11). Just double-checking those file placements can often solve the issue!
Make sure your BIOS settings are configured properly. Sometimes, issues with boot settings can create similar errors. Also, back up your data before making any changes to your BIOS or disk setup, just to be safe!
Yeah, I put them both in 'Sources' as required. I'm also considering trying to delete my keys and disabling secure boot to troubleshoot further.