Trouble with Intune Device Enrollment using Autopilot Hybrid Join

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Asked By TechSavvyNinja42 On

I've been facing some enrollment problems with Autopilot Hybrid Join for device management. Since it isn't feasible for us to switch to a fully cloud-based solution right now, I'm hoping to get some advice. Since December of last year, my tech team has struggled with devices that fail to enroll properly. Although we sync the hash to Intune and everything appears assigned, the devices end up failing and needing a reset. Has anyone else experienced similar issues or have suggestions on how to resolve this?

3 Answers

Answered By CloudGuru88 On

Recently, we had to set up the MSA with a new account, and I haven't faced any issues since. There's definitely been some odd behavior with the Intune Connector Service lately.

Answered By MoonlitCoder21 On

We need a hybrid join for our setup too, and I eventually gave up on Autopilot because of all the problems I experienced. It just hasn’t been reliable.

Answered By ITWizKid007 On

I've had a similar issue starting around September or October last year. Sometimes devices fail to enroll because of a timeout, but if we reset and try again, it usually works. Make sure your Intune Connector is updated and check the OU configuration. We had trouble when our Intune Connector got dropped from the portal and had to reinstall it. Also, ensure your MSA account has the right permissions for the OU where the devices are being added. It's been pretty unpredictable lately.

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