I'm having issues with my Windows 11 Kiosk which is set up through Intune with a multi-app XML configuration. The kiosk is meant to open Edge for an online form where clients can sign using a Topaz signature pad. However, the Topaz ExtLite window isn't appearing when a signature is required. I've ensured that Edge is running in private mode and the Topaz extension is set to operate in that mode as well. I suspect that there might be additional processes that need to be permitted in the XML settings, but I haven't pinpointed what those might be. I also tried using process monitoring tools outside of the Kiosk mode, but wasn't able to gather useful data. Has anyone managed to get this working or have any insights? I've heard that switching to a Wacom pad could be a potential solution.
2 Answers
There are a couple of things to consider. First, you need to make sure that your XML file allows everything necessary for both Topaz and Edge to operate correctly. For instance, simply allowing Microsoft Teams isn't enough—you also need to specify the executable path, the app ID, and any related services like WebView2. If even one requirement is missing, the app will fail to run.
It’s also a good idea to check if you have a general allow list for URLs in place. Sometimes, certain prefixes like edge://policy or msteams:// might be blocked, which can prevent those pages from loading properly.
You should definitely check the app locker events in your event viewer. It could help identify which executable is being blocked. Once you find out, make sure to add that to your allowed apps list in the XML configuration.
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