Troubleshooting Random Black Screens on My PC

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Asked By TechWhiz101 On

I've been dealing with annoying black screens on my PC, especially when gaming. It started off with random blackouts while I was playing, even though I could still talk on Discord. I've upgraded to a new GPU (5070) and a 32GB RAM kit, but the black screen issue persists, albeit less frequently. I originally had PSU extension cables, but I switched back to the cables that came with my NZXT 850W Gold-rated PSU. The gaming session usually lasts a bit longer before it blacks out, but it still happens. I suspect that the PSU or possibly the motherboard might not be delivering enough power to the GPU, causing it to black screen. I also considered the possibility of a damaged PCIe slot. I've done the basics like updating drivers and reinstalling the GPU drivers. My setup includes a Ryzen 7 5800X3D and an ASUS B550 ROG Gaming A motherboard. The motherboard lights stay on, but the light indicating it's on doesn't stay white like it should. I also wondered if it might be a bad Windows 11 installation or SSD. I just want to be able to enjoy gaming without worrying about the screen going black. Note that I've tested different monitors and power cables, so I don't think that's the issue.

3 Answers

Answered By GamerNerd42 On

You might want to check the Windows Event Viewer for any error codes that could help identify the problem. Also, do you keep an eye on your CPU temperatures? It might be worth repasting your CPU if it has thermal issues. Don't forget to download the right chipset drivers for your CPU and motherboard from the AMD website.

Answered By TechWhiz101 On

Thanks! I plan to experiment with your suggestions tonight when I get home.

Answered By HardwareGuru88 On

If the Event Viewer doesn’t provide much help, try using GPU-Z to monitor your GPU’s temperature, load, and clock speeds while gaming. It can log events when the GPU hangs or resets, which might point to power or thermal problems. You could also stress test your power supply using OCCT to see if that’s the issue. If you're worried about the PCIe slot, check if you can test the GPU in a different slot. A CPU red light usually indicates a problem, so reseating your components might help.

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