Troubleshooting RDP Issues on Windows 11 Pro

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Asked By GamerDude93 On

I'm having trouble getting Remote Desktop Protocol (RDP) working on my Windows 11 Pro device (version 24H2). Despite enabling RDP, changing the listening port, disabling the firewall, and rebooting multiple times, I'm still unable to connect. When I run 'netstat -a', there's nothing listening on port 3389, which I think might be why my connection attempts are failing. The machine is fully updated. Has anyone run into this problem before and found a solution? Any advice would be appreciated!

4 Answers

Answered By TechGuru77 On

Have you checked if you've set up user permissions correctly for RDP? Make sure the right users or groups are allowed access. Sometimes, it can be a simple misconfiguration that blocks connections.

Answered By SysAdminSally On

You might want to ensure that the Remote Desktop Services are running. You can check this in the Services app under 'services.msc'. If they're not running, that could be the problem!

Answered By IT_Fixer99 On

Instead of just checking the port in the command prompt, try looking at the Remote Desktop settings in the system settings. Make sure everything’s enabled there. Always good to verify if the box is checked and active.

GamerDude93 -

Thanks for the tip! The setting is enabled, but I have nothing listening on that port, which is strange.

Answered By EventWatcher On

Don’t forget to check the Event Viewer for any relevant logs. This might give you more insight into why connections are timing out.

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