I recently downloaded the Nebula app on my iPhone after purchasing a small astrology report from their website. The confirmation email mentioned that I could access my report within the app, but when I logged in, I couldn't find it. Instead, I stumbled upon a chat feature with astrologers. When I opened a chat, I received some surprising messages, one of which looked like a payment link asking for additional purchases directly within the chat. It felt suspicious, so I didn't click anything. What's the best way to report this issue to Apple? Should I use their Report a Problem page, or is there a more effective way to flag such situations? Any advice would be greatly appreciated!
2 Answers
Definitely report that! Sending payment links within chat features is a clear workaround against Apple’s in-app purchase policy. It’s surprising how some apps disguise these sneaky tactics behind seemingly harmless features like chatting with astrologers. Make sure to take screenshots and submit a report through Apple’s Report a Problem page. It’s the right move to make!
Your experience sounds pretty wild! It really raises questions about how Apple isn’t catching these issues during their app reviews. They seem to only focus on the initial launch and then overlook what happens within the app later on.
That’s what shocked me too!
Thanks, that’s super helpful!