I'm currently pursuing a technical degree in cybersecurity, but the curriculum primarily focuses on preparing for the CompTIA A+ certification rather than the Security+ cert. With over 7 years of hands-on experience using Linux daily, I feel confident navigating the system, especially the terminal. My ultimate goal is to become a Linux server admin, but I recognize there's a lot I still need to learn. Right now, I have no certifications at all and I'm trying to land an entry-level tech support job to gain some experience. I've applied to various help desk positions but have faced rejections or have not even received feedback on my applications. I'm wondering which certification paths would be beneficial for me. Should I wait until I complete my courses before taking the A+ test, or would it be wiser to pursue other beginner certifications in Linux to expedite my entry into the field?
3 Answers
I suggest considering a degree in Computer Science or Computer Engineering instead of just an IT degree. It tends to open more opportunities in the long run. Most system admin roles in the US typically require relevant degrees and experience, with many starting from tech support and working their way up. It’s a good way to get into infrastructure roles, which are becoming more specialized. Just keep in mind that the support roles are now more focused on end-user issues, while infrastructure is leaning towards engineering roles.
Are you focusing on applying for in-person helpdesk roles? I didn’t have any certifications when I started, but that first low-paying IT job opened doors for me. Now, after nearly two decades, I’m a senior sysadmin with a great salary. Certifications can help, but I tend to value passion and knowledge over paperwork. They won't substitute for actual experience, though, so don’t get discouraged!
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