My old fax machine is on its last legs, and I need to figure out the best way forward for faxing since it's only used occasionally by a few people. We're considering either using a web fax option through our Canon ImageRunner copier or moving to a fully online service. I'm also exploring the possibility of adding a fax card to the copier and connecting it to a phone line. Currently, I'm utilizing SMTP2GO for scan-to-email options on the machines, but I haven't found a way to fax through that system. What recommendations do you have for updating our faxing approach?
6 Answers
Honestly, I wouldn’t bother repairing that old fax machine. Just let it die and see if anyone really misses it. You might be surprised how little it's actually used!
Yeah, unfortunately, some things still require a fax. It's not all old-school, old-fashioned stuff!
We switched to ConcordFax, and it’s been great! Faxing is as simple as sending a PDF attachment via email, which makes it super convenient.
Totally second this! Makes handling faxes so much easier than before.
I use eFax and it works pretty well for us. Just keep in mind you'll probably have to change your password every 90 days or so.
When I need to send a fax (usually just to government agencies stuck in the past), I use voip.ms. It's easy and cost-effective, letting you send and receive via email. Totally worth checking out!
I totally agree! I had a conversation with a school admin once who wouldn't accept a PDF via email, but they’d take a fax instead because it had an "original" signature.
If you're leaning towards online services, I recommend checking out Ingenium for faxing via email. It works pretty well for our needs!
I work in finance, and the IRS still requires faxes for some stuff. We use Faxcore for electronic faxing and keep a manual machine as a backup in bigger offices. It's just how it is!
That's wild! It does seem like that old-school bureaucracy just won't change.
Good luck with that if your users still need to deal with schools or government agencies where faxes are a requirement.