I'm trying to find effective ways to manage and secure access to our company's social media accounts. We're heavily using Microsoft products, specifically Azure AD, but I've noticed that platforms like Instagram, Twitter (X), and TikTok don't support Single Sign-On (SSO), which makes things tricky.
Currently, we're relying on a password manager along with shared mailboxes for multi-factor authentication (MFA). I'm really interested in hearing how others handle this, especially regarding onboarding and offboarding employees, password rotation, and overall access control. Are there specific tools or processes that you've discovered that simplify this? I've also seen ads for Spikerz on LinkedIn, which claims to help with securing social accounts. Has anyone here used them? I'm eager to get feedback or find other alternatives to consider. Thanks for your help!
5 Answers
We use a media management platform like Zoho Social, which ties individual users to SSO and offers granular permissions. We securely manage the individual account logins through Zoho, and all of them are safely stored in a password safe for backup.
One effective setup I encountered involved a comprehensive CI/CD pipeline with approvals and encrypted login credentials. Here’s how it works:
- Marketing users log in using their AD credentials with MFA.
- They then fill out a social post form.
- The system performs checks (like keyword filtering and spellcheck) before sending the post for approval.
- Depending on criteria from the form, the approval goes to the user's supervisor or legal/compliance teams.
- Once approved, the post is posted via APIs to social platforms, plus notifications are sent out to relevant parties.
It might be overkill for many organizations, but it’s a solid example of control and security.
We have a dedicated group of about 10 employees who love posting on social media. They manage the accounts while others submit content to them. We emphasize reminders for the rest of the company to think carefully about their social interactions. We're quite large as a company, with around 60,000 employees globally.
Consider using a SAMLless SSO to connect your accounts to Entra. This allows you to manage non-SSO accounts as SAML/SCIM apps through your identity provider, enabling user access via SSO (with MFA and Conditional Access). This way, users won’t easily discover raw passwords. If you're super cautious, you can set it to rotate passwords every time a user is removed. We use Aglide with Okta and are quite satisfied; they might support Entra as well. Cerby is another good option.
That sounds interesting! But how exactly does it work? I couldn't find any info besides needing to book a demo.
That does sound great, but I imagine it's tough to set up. I bet there are SaaS options out there now that can streamline this, especially with SSO for Entra.