If money weren't a concern, what would be your top pick for an IT asset management system and why? I'm looking for insights based on your experiences with various tools.
5 Answers
From my previous workplaces, I've encountered several tools, but ServiceNow stood out for me. It's powerful, though it's a bit time-consuming to set up. I also had experience with Jira for service desks, but I found it more efficient for project management than asset tracking.
Have you ever tried using Jira solely for asset management? Would love to hear your thoughts!
I've been quite satisfied with Snipe-IT. It's user-friendly and, while it does require some manual input for tracking, the overall interface is clean. Plus, I happily pay around $400 a year just to avoid the hassle of managing labels and additional infrastructure.
I totally hear you on the label issue; that can be a big pain overall.
Isn't Snipe-IT great for integrating into existing workflows? It makes operations smooth.
For an all-in-one solution without breaking the bank, I’d recommend Snipe-IT, especially if you add someone to manage it. Having an on-deck developer really helps too, automating everything through its API means way less manual work for everyone.
Right! Custom solutions are great, but they require consistent support to keep running smoothly.
Absolutely! Plus, it helps keep everything updated without the chaos that often arises.
I've tried Lansweeper before, and while it’s nearing the end for its on-prem version, it was a game-changer while it lasted! I had amazing experiences using it with helpdesk functionalities and asset tracking combined.
If I had no budget limits, I'd definitely look into developing a custom solution that perfectly fits my needs. The best systems I've seen are built in-house for precise integration with other tools. Just keeping things tailored to what we specifically require!
I get that. Setting up ServiceNow can be a hassle, but the long-term benefits are worth it.