What should I do after one of my RAM sticks failed?

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Asked By TechyTiger23 On

I recently discovered that one of my RipJawz RAM sticks has been causing issues with my PC. I'm currently running on just one 16GB stick at stock speed, and the system is running much smoother now. However, I found that replacing the entire 2x16GB kit is pretty expensive, around $300, which is three times what I originally paid. G.Skill advises against mixing RAM kits, but I'm wondering if it would be okay to use a standalone 16GB RipJaw stick alongside my current one. What are the best steps to take?

3 Answers

Answered By CheckerGeek On

Have you confirmed it's the RAM stick and not the slot that's faulty? I’d suggest running MemTest86 on both sticks and trying different slots. Just make sure to label them if you swap them around! Also, is your RAM still under warranty? Sometimes it's not the RAM but the motherboard causing issues.

SticklerForSpecs -

I did check—ran Windows Memory Diagnostic, and only one stick showed a hardware failure. The other is running perfectly now, so I'm pretty sure it's just one bad stick.

Answered By MixNMatchFan On

I've had success mixing brands in the past without any issues. Some people prefer to buy matched pairs though, so it depends on your comfort level. Just out of curiosity, how did you pinpoint that one stick was faulty?

Answered By RAMRescue101 On

First things first, reach out to G.Skill and see if you can get an RMA since they offer lifetime warranties. I just went through this myself when one of my sticks failed, and while it took a couple of weeks for them to send me a replacement, it was worth it. In the meantime, I picked up a used kit to keep my system running while I waited. Definitely worth contacting them as your first option!

MemoryMaster99 -

Totally agree! Most reputable RAM brands provide lifetime warranties, so hitting them up should be standard practice. Some might even offer advance replacements. Just ensure you send back the defective part in time to avoid any charges.

TravelerTechie -

I can see that being a hassle while you're in Costa Rica, though. If the RMA process seems complex, and you're using your PC for work, buying a new kit might save you a lot of stress.

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