I accidentally spilled a little juice on my Alienware m18 r2's touchpad. I noticed it right away and dried it off, but I didn't flip it over immediately. Instead, I looked for some advice online first. After that, I turned it off, unplugged it, and propped it upside down in a tent position. I'm a bit worried because it's been two days since the spill, and I haven't moved it or turned it on yet. I can't take out the battery without voiding my warranty since it's secured inside. The laptop seemed fine immediately after the spill, but I'm nervous about turning it back on and causing more damage. I've been careful with it, but I've learned my lesson! I'd really appreciate any tips or guidance on what to do next. Thank you!
1 Answer
Since you’re worried about voiding your warranty, it might be best to take it to a certified repair shop. Even if your laptop seems fine now, juice can cause long-term issues, and it’s something that definitely needs proper cleaning.
I understand that! I looked for certified Dell technicians in my area too, and it's tough sometimes. You might have to send it back to the US if that's the only option. Definitely contact Dell support to see what they recommend.
Just a heads up, even if you go to a repair shop, check if your warranty covers liquid damage. Some warranties don’t cover this kind of user error, so it could end up costing you.