Hey everyone, I've been dealing with a pretty serious issue recently. Over the last couple of days, multiple accounts of mine have been hacked, including my Discord and gaming accounts. Some of these accounts even had their email addresses changed without my consent, which has me worried that something like malware or a keylogger is lurking on my PC. I've tried resetting my Windows 11 computer to get rid of any potential threats, but every time I attempt to do so, I get an error saying it can't find the recovery environment. I'm at a loss here, especially since my PC is becoming increasingly slow. Any advice on what steps I should take next?
2 Answers
A good move would be to download the Windows 11 installation media onto a USB drive. That way, you can boot from the USB and try to reinstall Windows, which can often help with cleaning up the system. Just make sure to back up any important files if you can get to them before wiping everything.
Thanks for the advice! I'll give that a shot.
Another approach is to use a separate SSD or HDD to install Windows using the USB. You can boot from that and then use tools like MiniTool Partition Wizard or DiskGenius to wipe the infected drive completely. Don't forget to change your passwords on your phone too, as they might have access to those changes. After everything, reinstall Windows to ensure you're safe and run a sweep with Microsoft Security. Oh, and definitely keep your Microsoft activation code handy!
Thanks, I'll try this method out!
He should definitely consider completely wiping his drive with this method for a fresh start.