I found out that my Microsoft account got hacked, and now my recovery email has been changed. I've reached out to Microsoft support multiple times, but they've told me my account is permanently suspended. Meanwhile, my PC and phone keep prompting me to fix my Microsoft account, and I'm worried about losing important files like my logins and photos if I create a new account. Should I stay logged into this suspended account or take action? Also, I've already planned to set up two-factor authentication for extra security.
1 Answer
If you don't have backups of your data, you might lose important stuff if you switch accounts. So, if you still have access, prioritize backing up your photos and logins immediately! After you've secured your data, creating a new account is the best move since your old one seems compromised. Also, consider using a password manager like Bitwarden or KeepassXC to keep your passwords safe and generate secure ones to avoid future hacks.
Is it normal to still be able to use a suspended account on my PC? Just trying to understand, thanks!