I recently discovered that my Snapchat got hacked while I wasn't even using my phone. Someone posted two embarrassing photos from years ago onto my story, and when I checked the activity log, it showed an IP address from a nearby city. I'm really shaken up by this, as I never share my password and I can't think of a reason one of my friends would do this. I'm confused and scared. What steps should I take next to secure my account?
4 Answers
Make sure to use another device to change your passwords immediately. If your computer or phone might be compromised, it could make sense to do a reset or even a complete reinstall of your operating system. If those photos mean a lot to you, consider putting private content in Snapchat’s "My Eyes Only" vault for added security in the future.
Honestly, the chances are high that someone you know might have accessed your account, rather than a random hacker. You should definitely look into what kind of photos were posted—if they were from your memories on Snapchat, then it may be worth checking in with friends to see if they noticed anything suspicious.
Your best first step is to reset your password and enable two-factor authentication (2FA). This will help prevent this from happening again. It's also a good idea to log out of any unwanted devices that might still have access to your account. Sounds like you need to take action fast, as people may have seen those photos already.
Thanks for the quick tips! I'm definitely going to set up 2FA.
Also, if you do decide to delete your account, keep in mind that if they're still logged in, they might have access unless you've gone through and removed all devices. Resetting all associated passwords and ensuring that 2FA is active is a must. And don't forget to check if anyone else can access your phone too!
That makes sense, I’ll check that out.
I didn’t even think about that! I'm just so confused.