What should I try before sending my Windows 11 PC to a repair shop?

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Asked By CuriousPineapple99 On

My Windows 11 PC suddenly crashed and now it takes forever (around 30 minutes) to boot up. I can log into my account, but I often just get a black screen or my wallpaper with only the task manager and start menu working—no other apps or Explorer. On reboot, it's slowly scanning and attempting to repair my D: drive and another unidentified drive with an alphanumeric code.

I've tried accessing the boot menu (F12) but all I see is the motherboard boot icon and a loading circle that keeps spinning. I'm looking for any advice or solutions I can try myself before I take it to a professional repair service. By the way, data recovery isn't an issue for me since I have everything important backed up.

4 Answers

Answered By GadgetGuru77 On

Before making any changes, give us the specs of your PC, like the CPU, RAM, GPU, and the exact model of each for better guidance. What you're experiencing might be due to a failing storage drive. Try disconnecting all storage devices and see if you can install Windows on a new SSD instead.

Answered By TechSavvySquirrel On

It sounds like your drive might be failing. These days, hard drives are quite affordable, so consider getting a new one, maybe a 250 GB or 500 GB. You could install Windows fresh on that drive. After that, you could use an external enclosure or adaptor to connect your old drive and recover any data you might need. Additionally, booting from a live Linux distro like Ubuntu can help you check if your system runs smoothly, which would further confirm that your drive is the issue.

Answered By FixItFrankie On

If Windows is trying to repair a drive, that's likely causing your long boot times. I recommend removing that drive and starting the computer without it; it should improve your boot time. And just a tip—having too many drives can slow down your system overall!

Answered By RepairReadyBee On

Running a command prompt as an admin could help. Try "sfc /scannow" and if it says it couldn't fix anything, go into safe mode via msconfig and run it again. This worked for me when I had issues with my system not shutting down.

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