I really need some help. I believe my Microsoft account got hacked and now it seems to be deleted. Here's what happened: while playing Minecraft, I met someone who seemed friendly, and we added each other on Discord. She asked me to join a verification group on this Lunar Client server. I downloaded the Lunar Client app since I hadn't used it in a while. I went back to Discord to verify my email with a code Microsoft sent me, not realizing it was a bad idea to share that code. After submitting the code, she immediately blocked me on Discord and the Minecraft server. Now, when I try to log into my Microsoft account, it says there's no account associated with my email. I received emails indicating changes to my account, and I suspect the hacker changed the email linked to my account. I've tried various recovery options, but they all failed because it claims there's no account to recover. I've also tried calling Microsoft, but all I get is an automated response directing me online. What options do I have? Is there any way to recover my account or prevent the hackers from using it?
4 Answers
It’s likely they altered your account rather than deleted it. The hackers just changed the email, so now there’s no way for you to access it. Your best bet is to contact Microsoft directly and explain the situation. They sometimes can suspend hacked accounts, so they can't be misused further.
This sounds like a tough lesson about trusting strangers online. It's essential to reach out to Microsoft support directly and explain what happened. You may want to try their support forums too, as they might have updated information on how to recover hacked accounts. Just remember, you should never give verification codes to anyone other than the official service, because that’s essentially like giving away your password.
Yep, it seems like you fell into a phishing trap. They tricked you into giving away your Microsoft credentials, changed the email linked to your account, and now you can’t access it. You really should never need to verify your account on anything outside the official Microsoft site. It’s good that you’re learning now. Check if you can get your account suspended to prevent any future access by the hackers. It might not be recoverable, but at least it won't be used.
Reach out to Microsoft, that's going to be your best option. If you can’t recover the account, they might be able to permanently suspend it to stop the hackers from accessing it. Just be careful in the future and follow the security tips!
I totally get it. It's so easy to get caught up in the moment and not think things through. Just remember to be extra cautious next time. Always take a moment to really check what you’re doing and who you’re dealing with online.