What’s the Best Way to Handle IT Approvals in Teams?

If you prefer to stick with Microsoft 365 tools, integrating Planner could work well. It allows you to visually manage approvals in a more straightforward way.

I would recommend avoiding handling IT approvals directly in Teams altogether. It tends to get chaotic and things can easily slip through the cracks.

Using a dedicated ticketing system is a better approach. It helps keep everything organized and makes tracking approvals easier.

Consider creating a workflow with Power Automate using Microsoft Forms and the Approval Center. You can pin a link to the form at the top of a Teams channel, so it’s always visible. Approvers would receive email notifications, and you could even set up a SharePoint list to organize requests for easier access.

I suggest taking the change management route for better visibility and tracking. Make sure all approvals go through a managed system to ensure transparency and keep logs for auditing.