I've been enjoying my Samsung Smart TV from around 2020, but recently it's been acting up with random app crashes, input lag, and sound issues that only go away after a restart. I've tried unplugging it for a while, but the problems keep coming back. I heard that a full reset might help clear any software issues, but I'm nervous about doing it since I'm not sure if I'll lose all my settings or apps. Can anyone guide me on how to properly reset my Samsung Smart TV without messing anything up? Will a reset wipe everything like apps and accounts?
3 Answers
You can reset your TV through the settings. Go to 'General' and then 'Privacy'—there's an option there to do a factory reset. This will put your TV back to its original settings. Standard apps will still be there, but you’ll need to re-add your accounts and any other non-standard apps you had. If you backed up your info to a Samsung account, some details might come back, but not all of it. After the reset, don’t forget to check for any firmware updates too, that might help fix existing issues!
If you're looking for a more thorough reset, the service menu might be your best bet. Just a heads up, you'll need the proper remote for that—those buttonless 'smart' remotes won’t cut it!
Before you do a full factory reset, try doing a hard reset first. Just hold down the power button for about 30 seconds to really power it down instead of letting it hibernate. If that doesn’t help, you might want to clear the RAM from the options menu. If you’re still having trouble after those steps, then yeah, a factory reset could be the way to go.
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