I'm experiencing some serious issues with my hard drives. Whenever I try to copy or cut MP4 files from one folder to another on my hard drive, one of the files seems to get corrupted, which causes the hard drive to start acting up. I've gone through two hard drives in just two weeks — the first I returned thinking it was faulty, but now the second one is showing similar problems.
These MP4 files come from my PS5, where I've recorded some gameplay footage. Normally, I could just delete and recopy any problematic files. But now, every attempt to move these files to a different folder for renaming results in corruption. The first hard drive had such severe issues that its name reverted to "Local Drive" and it would crash my PC when I tried to access it. The current drive isn't as bad yet, but after running a scan with Crystaldiskinfo, the tool indicated a Current Pending Sector Count of 128, which suggests potential failure. I've also tried running chkdsk and eventually formatted the drive, which has not solved the issue. What could be going wrong here, and what steps can I take to fix this? I'd prefer not to return this hard drive too, as I'd have to buy another one.
3 Answers
It sounds like you might have a serious issue with either the hard drives or the way the files are being handled. First off, consider checking the SMART status of your drives using a tool like GSmartControl. This can help determine if there's an underlying hardware problem. If your drive's health is questionable, you might want to stop using it until you've run some diagnostics.
Also, when you transfer files from your PS5, be sure to safely eject the device to avoid corruption, and consider using a different USB port or cable if that’s where you’re running into issues. Lastly, it could be worth trying to copy the MP4 files to a different drive or computer entirely to isolate the problem. If you keep getting corrupt files, it may point to an issue with the original files or how they were recorded on the PS5 rather than just the hard drive.
Don't underestimate the importance of backups! Make sure you have everything you need saved elsewhere before diving into complicated fixes.
Use tools like CrystalDiskInfo and GSmartControl to keep an eye on your drives' health, but if they’re showing warning signs like high pending sector counts, it might be time to look at a different storage solution or even consider formatting your drives again, but only after you’ve backed everything up.
Lastly, if the problem persists even after these checks, you might want to reach out to a tech support service for hands-on diagnostics.
Definitely back everything up first! Sounds like a solid plan.
You might want to try using a different file transfer method, like copying the files to an external drive first and then moving them to your computer. This way, you can check if the files are still intact after transferring from the PS5.
Also, if possible, you could try playing back the MP4 files on your PS5 before copying them over. If playback is fine, then the issue could be with your hard drive or the method you’re using to manage those files on your computer.
If the drive checks out okay with all tests, then it might just be a case of faulty cable or port causing intermittent file corruption during transfer.