We're experiencing an organization-wide issue with MS Teams—PDF tabs in our channels aren't loading anymore! When I click on the tabs, nothing happens; however, if I open them in a new window, they display just fine. Has anyone else run into this problem or found a fix?
3 Answers
We just started experiencing this problem too. It looks like the single left click no longer triggers the PDF viewer properly. Pretty frustrating!
From some logs I checked, it seems like the left click tries to invoke the viewer, but it runs into a thread exception and fails silently.
It sounds like you might have stumbled into a glitch. Try closing and reopening Teams; I've found that sometimes it fixes the issue temporarily. Good luck!
If you're comfortable with some technical stuff, running Teams in debug mode might help. It can show you errors or insights, especially around the webview2 component.
Yeah, I've seen Teams throw a ton of exceptions in debug mode. It's a bit chaotic trying to pinpoint the actual issue since it's like searching for a needle in a haystack.
Has anyone found any good resources or solutions for this? I’m seeing the same issue in the web app as well.